Healthcare, clear from start to finish.
We want you to know exactly what happens before you start — what we ask you, who assesses your medical answers, and how your medicine is dispensed and delivered.
You choose the condition you need help with
Each of our clinical services has its own consultation. Choose the category that matches your medical needs.
You choose the condition you need help with
Each of our clinical services has its own consultation. Choose the category that matches your medical needs.
We check a few things first
Before any clinical questions, we confirm you are 18 or over, live in the UK, and that the consultation is for yourself.
We check a few things first
Before any clinical questions, we confirm you are 18 or over, live in the UK, and that the consultation is for yourself.
We verify who you are
We verify your identity before supplying any medication. This ensures patient safety and statutory compliance. It takes under two minutes.
We verify who you are
We verify your identity before supplying any medication. This ensures patient safety and statutory compliance. It takes under two minutes.
You complete the online questionnaire
You answer questions about your symptoms, medical history, concurrent conditions, and any prescription medications you take.
You complete the online questionnaire
You answer questions about your symptoms, medical history, concurrent conditions, and any prescription medications you take.
A GMC doctor reviews your answers
Your consultation is assessed by Dr Zubair Gani Wani (GMC #7042110) or our registered medical team to determine if treatment is clinically appropriate.
A GMC doctor reviews your answers
Your consultation is assessed by Dr Zubair Gani Wani (GMC #7042110) or our registered medical team to determine if treatment is clinically appropriate.
Our pharmacy dispenses and sends it
If approved, our Cardiff pharmacy team dispenses your prescription under Superintendent Pharmacist supervision. It is dispatched in plain packaging via Royal Mail or DPD.
Our pharmacy dispenses and sends it
If approved, our Cardiff pharmacy team dispenses your prescription under Superintendent Pharmacist supervision. It is dispatched in plain packaging via Royal Mail or DPD.
We stay available throughout
You can message our healthcare team through your patient portal or phone us on 029 2264 5305. We reply to all patient queries within 48 hours.
We stay available throughout
You can message our healthcare team through your patient portal or phone us on 029 2264 5305. We reply to all patient queries within 48 hours.
Begin your medical consultation today
Our doctor-led service is discreet, transparent, and regulated by the GPhC and Healthcare Inspectorate Wales.
Excel Rx is not an emergency service. If you need medical help quickly, call NHS 111 or contact your GP. If someone is seriously ill or injured, call 999.